About Denise

photo of denise sitting with a cup of coffee

With a background spanning 14 years in the medical field—including roles as a CNA, Medical Assistant, and NCT (x-ray tech)—Denise discovered her passion for helping others early on. For the past seven years, she has been a licensed agent primarily focused on Life Health and Medicare Insurance.

Her genuine desire to assist others is evident in her patient approach, attentive listening, and ability to understand each client’s unique needs. As a mother of three boys, Denise cherishes her family, finding strength and inspiration in their support.

Denise Serbantez brings a compassionate spirit shaped by her upbringing in the country outside San Angelo, Texas. After graduating from high school, she pursued her education at Cisco Jr. College, where she earned a soccer scholarship. Denise’s journey eventually led her to Fort Worth, where she has called home for the past 20 years.

Denise’s commitment to her family, coupled with her dedication to professional growth, reflects her deeply rooted values of empathy, patience, and understanding. She is passionate about guiding individuals through their insurance choices with care, clarity, and trust.

About Serbantez Insurance Solutions

Serbantez Insurance Solutions is a licensed insurance agency and call center that proudly serves as the Medicare insurance helpline for hundreds of hospitals and healthcare organizations across the country. Healthcare providers recognize the importance of offering clear, accurate guidance to patients seeking the right Medicare coverage — yet most healthcare staff are not trained, licensed, or authorized to provide insurance advice.

At Serbantez Insurance Solutions, we believe the most vital relationship in healthcare is between patients and their providers.

We help protect this connection by supporting providers in communicating Medicare information to their patients and by assisting patients in comparing and enrolling in Medicare plans accepted by their doctors and hospitals.

What We Do

Your Medicare One-Stop Shop: We make it easy for you to compare and enroll in Medicare plans accepted by your doctors and hospitals. Simply tell us your Medicare needs and preferences — we'll help you find the plan that fits you best.

No-Cost Service: Our services are completely free to you. We are compensated directly by the Medicare plan you choose, so you never pay for our help.

Medicare Education: We believe the first step to making the right Medicare decision is understanding your benefits and the options available to you.

Trusted and Reliable: We proudly serve as the Medicare insurance resource for health systems that care for more than 6 million Medicare beneficiaries nationwide.

Your Agency for Life: As your needs evolve, we’ll be here. Medicare plans can change annually — from premiums to benefits to provider networks — and Serbantez Insurance Solutions is committed to being your lifelong Medicare insurance partner. We’ll check in with you every year to review your coverage and help you explore your options.

Your Agency for Life: As your needs evolve, we’ll be here. Medicare plans can change annually — from premiums to benefits to provider networks — and Serbantez Insurance Solutions is committed to being your lifelong Medicare insurance partner. We’ll check in with you every year to review your coverage and help you explore your options.

QUESTIONS ABOUT MEDICARE? WE CAN HELP


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We do not offer every plan available in your area. We currently represent 20 organizations offering 56 products. For a complete list of options, contact Medicare.gov, 1-800-MEDICARE, or your State Health Insurance Program (SHIP). By submitting your contact information, you consent to receive marketing communications from Serbantez Insurance Solutions, including calls and texts (automated, AI-generated, or pre-recorded). Message and data rates may apply. Consent is not required for enrollment and can be withdrawn at any time, even if your number is on a Do Not Call list.